Terms of Service

Last updated: 17 August 2026

These terms apply when you use shop.arkvetrehab.com or purchase from ArkHomeCare, operated by ARK Veterinary Rehabilitation in Singapore.

Orders and payment

Prices are in Singapore dollars. An order is accepted when we confirm or dispatch it. We may correct errors, decline or cancel an order, or limit quantities; if payment has been taken for a cancelled order, we will refund it.

Products and pet care

Product information is general and does not replace an individual veterinary assessment. Follow product instructions and consult your veterinarian if you are unsure whether an item is suitable for your pet. Do not use products contrary to their instructions.

Website use

You must not misuse the website, attempt unauthorised access, interfere with its operation, or copy our content except as permitted by law. Product images and descriptions may be updated, and colours may vary by screen.

Liability

To the extent permitted by law, we are not responsible for indirect or consequential loss arising from use of the website or products. Nothing in these terms excludes rights or liability that cannot lawfully be excluded.

Law and changes

These terms and related policies are governed by Singapore law. We may update them by posting a revised version on the store.

Contact: support@arkvetrehab.com, +65 8828 6875, 7D Crane Road, Singapore 429356.